Please note that the below is only relevant to current and past clients, but as of 19th June 2026 it is required that this information be available on my website.
Confidentiality
Content of sessions and your data is entirely confidential except in the following circumstances:
- Where you give consent for information to be shared.
- Where you disclose information in relation to acts of terrorism and or drug money laundering.
- Where you are at risk of committing suicide or in danger of harming yourself or another. In this case I will contact your GP, ideally with your consent.
- During meetings with my supervisor. All sessions are with a qualified supervisor and confidential with your case only discussed anonymously.
If I see you in a public space I will not approach you or acknowledge you to maintain your anonymity, unless you approach me first.
If confidentiality needs to be broken, I will always try to seek your permission.
Data Protection Complaints
Under current UK regulations from 19th June 2026 clients are required to attempt to resolve any data protection grievances directly with the data controller (in my therapy practice that is me). If we are unable to resolve the issue together, you retain the right to escalate your complaint to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
If you have any concerns or complaints regarding how I collect, store, or use your personal data, please contact me directly via email at emmapoxontherapy@gmail.com.
In your email please include:
- Your full legal name and contact details
- A description of your concern
- Any relevant dates and correspondence
- The outcome you are hoping for
In accordance with UK data protection laws, I will:
- Acknowledge your email in writing via email within 30 days of receipt
- Investigate the matter thoroughly and respond to you without undue delay
- Provide a clear outcome and explain any actions taken
